Safety Tips
Your safety is our priority. Follow these guidelines to have secure and positive experiences on Swap.
Safety Tips for Buyers
Check Seller Ratings
Always review the seller's rating and read feedback from previous buyers. Verified students and sellers with high ratings are generally more trustworthy.
Inspect Before Buying
Always inspect items thoroughly before completing payment. Check for damage, missing pages, or any issues not mentioned in the listing.
Meet in Public Places
Arrange meetups in well-lit, public campus locations like the library, cafeteria, or main gates. Avoid isolated areas or meeting late at night.
Use Secure Payments
Prefer Swap's integrated payment system for transaction protection. If paying cash, count money carefully and get a receipt if possible.
Safety Tips for Sellers
Be Honest in Listings
Provide accurate descriptions and clear photos. Disclose any damage, highlighting, or wear. Honesty builds trust and prevents disputes.
Verify Buyer Identity
Check the buyer's profile and ratings before meeting. Verified student accounts are indicated with a badge on their profile.
Choose Safe Meeting Times
Schedule meetups during daylight hours when campus is busy. Avoid very early morning or late evening meetings.
Protect Personal Info
Don't share unnecessary personal information like your room number, home address, or financial details outside the app's secure system.
Warning Signs & Red Flags
Be Cautious If Someone:
- • Pressures you to complete transaction quickly or urgently
- • Asks you to move communication off the Swap platform
- • Offers prices that seem too good to be true
- • Refuses to meet in person for local transactions
- • Has no ratings, reviews, or verification
- • Provides vague or inconsistent information
- • Asks for payment through unusual methods
- • Refuses to provide additional photos or information
General Best Practices
Use In-App Chat
Keep all communication within Swap for your protection and record-keeping.
Bring a Friend
Consider bringing a friend to meetups, especially for high-value items.
Trust Your Instincts
If something feels wrong, don't proceed. Your safety comes first.
Need to Report Something?
If you encounter suspicious activity, scams, or safety concerns, report it immediately. Our team reviews all reports and takes action to protect our community.